Our Competitive Advantage: Crystal Lake Automotive, Inc. (CLA) is an organization that is balanced in the age, experience and diversity of our staff.  Our most important assets are the skill and training of our employees.

Management: We are a locally-owned, family business, involved in the communities we serve. Because our service managers are responsible for customer satisfaction, they also have the necessary authority and knowledge to make all customer-related decisions.

CLA was established in 1986. In the 1990s, the company experienced several years of growth and expanded automotive service capabilities. In 2000, CLA consolidated multiple locations into a single facility in Lakeville, designed to create a pleasant environment for customers, with amentities such as wifi, comfortable seating, and increased repair capacity.

Quick Facts About Crystal Lake Automotive:
• Karl Drotning founded the business operations of Crystal Lake Automotive in 1986.
• Employee staff expanded to three in 1987.
• Crystal Lake Automotive acquired their second facility in Lakeville in 1992.
• Jim Siegfried acquired an ownership interest in the business in 1998.

At Crystal Lake Automotive, we don’t have a sales department, we have a service department. Our staff will walk you through all your options and give you the information you need to make decisions about your car.

We value lifelong experience in our technicians. They are all highly trained and certified and have been working in the automotive industry their whole careers. We ensure they are also receiving the latest training through continuing education programs and certifications. And we treat our employees right. We believe the best way to ensure quality service is to make sure those providing the service are happy. We are proud to say that most of our employees have been with us for more than a decade.