Our Philosophy

At Crystal Lake Automotive, we don't have a sales department, we have a service department. Our staff will walk you through all your options and give you the information you need to make decisions about your car. 

We value lifelong experience in our technicians. They are all highly trained and certified and have been working in the automotive industry their whole careers. We ensure they are also receiving the latest training through continuing education programs and certifications. And we treat our employees right. We believe the best way to ensure quality service is to make sure those providing the service are happy. We are proud to say that most of our employees have been with us for more than a decade.

Quick Facts About Crystal Lake Automotive:

We are an ICAR Gold Class Faculty, which requires training and education that exceeds the industry standard.

We have met the professional standards required by insurance companies to participate in their direct referral programs.