"I love Crystal Lake Automotive. They know how to treat their customers. They never take advantage of their customers like other repair shops I have experienced."
"Very happy with timeliness of repairs, and the friendly attitude of employees, as well as the work preformed. I also feel I can trust them with honest estimates!"
"This is by far the best repair shop in the area. They are as honest as the day is long. Their vehicle inspection during oil changes is very thorough. They go over the results of their inspection with you. They never try and sell something that is not needed. They are a very professional organization. I wish all repair shops operate the way these folks due. I’ve done business (both auto body & mechanical) with them for years. I’ve never had a bad experience. I feel very fortunate to have them here and at my disposal. I couldn’t give them a higher recommendation."
"Extremely happy with both the repairs and the customer service. I always recommend Crystal Lake Auto to friends, co-workers and patients!"
"We have been going to this repair shop for several years now and have always been treated professionally. We appreciate the honesty of Mike and Kevin. We will continue to recommend Crystal Lake to all family and friends."
"Exceptional place to do business. Kevin is outstanding."
"Great work, great employees."
"I TRUST Crystal Lake Auto and have recommended family and friends to them without hesitation."
"They are always courteous, professional, friendly and efficient. Crystal Lake Auto does a terrific job of customer service."
"They were most attentive to peripheral things like burned-out light bulbs. The previous time I took my car in, they found MANY things that other shops had failed to take care of. They provide a great service at a great price."
"Very accommodating. Fixed my headlight very quickly. Easy to work with."
"As always this shop is top notch from start to finish Jim, Karl, Mike and Marc are the best. Keep up the good work, that’s what brings customers back for all of their auto needs."
"We have referred many of our relatives and friends to Crystal Lake Auto."
"They do excellent work and are so good at explaining what they did, what needs to be done, and answer any and all questions I have. What a gem!"
"We have been bringing our cars to Crystal Lake Auto for mechanical and collision repairs for over 20 years."
"I have been a customer for over 26years and would not trust anyone with my repairs. It’s like family that takes care of you. I always tell people about Crystal Lake Automotive."
"As always, my experience at Crystal Lake Automotive was wonderful. They are very professional yet pleasant and very honest. We wouldn’t bring our automobiles anywhere else."
"The courtesy and information passed on by the workers at this repair service has always been top notch. Because we have one vehicle under a warranty this one is our second car which so far has required very little service. However we and our family has used this company aned been more than satisfied. Thank you, and them- for their continued good work."
"They are consistently excellent - friendly, courteous, professional. Have never had a problem of any kind."