All our technicians are trade school graduates who receive continuing education and ASE testing and certification in their specialty areas. Our staff has exceeded the most stringent requirements of the industry to achieve our status as a nationally recognized I-CAR Gold Class collision repair facility and a AAA rated Shop.
Quick Facts About Crystal Lake Automotive:
- All of our technicians are trade school graduates and Automotive Service Excellence (ASE) certified in their area of expertise.
- Our 39 employees have nearly 600 years of automotive experience.
- Our production technicians in both Mechanical and Body Repair have a cumulative 300 years experience in the automotive industry.
- Over half of our staff has been with us for over ten years.
Customer Service Team | Accounting
Mav Ortega
Customer Service Specialist
e) mortega@crystallakeauto.com
Serving our customers since 2020
Kellie Frahm
Customer Service Specialist
e) kfrahm@crystallakeauto.com
Serving our customers since 2020
Mechanical Service Advisor Team
Doreen Westlie
Mechanical Service Advisor
e) dwestlie@crystallakeauto.com
Serving our customers since 2015
Al Pickar
Mechanical Service Advisor
e) apickar@crystallakeauto.com
Serving our customers since 1992
Mike Batton
Marketing and Mechanical Service Advisor
e) mbatton@crystallakeauto.com
Serving our customers since 2005
Collision Team
Jeremy Chlan
Auto Body and Collision Specialist
e) jchlan@crystallakeauto.com
Serving our customers since 2015
Scot Drotning
Production and Collision Specialist
e) sdrotning@crystallakeauto.com
Serving our customers since 1987
Greg Larsen
Production and Collision Specialist
e) glarsen@crystallakeauto.com
Serving our customers since 2018
Administration
Todd Mellgren, AAM
General Manager
e) tmellgren@crystallakeauto.com
Serving our customers since 1995
Michael Siegfried
Collision Shop Manager and Owner
e) msiegfried@crystallakeauto.com
Serving our customers since 2011
