All our technicians are trade school graduates who receive continuing education and ASE testing and certification in their specialty areas. Our staff has exceeded the most stringent requirements of the industry to achieve our status as a nationally recognized I-CAR Gold Class collision repair facility and a AAA rated Shop.
Quick Facts About Crystal Lake Automotive:
- All of our technicians are trade school graduates and Automotive Service Excellence (ASE) certified in their area of expertise.
- Our 39 employees have nearly 600 years of automotive experience.
- Our production technicians in both Mechanical and Body Repair have a cumulative 300 years experience in the automotive industry.
- Over half of our staff has been with us for over ten years.
Customer Service Team | Accounting

Andi Morros
Customer Service Specialist
e) amorris@crystallakeauto.com
Serving our customers since 2020

Kellie Frahm
Customer Service Specialist
e) kfrahm@crystallakeauto.com
Serving our customers since 2020

Mechanical Service Advisor Team

Doreen Westlie
Mechanical Service Advisor
e) dwestlie@crystallakeauto.com
Serving our customers since 2015

Mike Batton
Marketing & Mechanical Service Advisor
e) mbatton@crystallakeauto.com
Serving our customers since 2005
Collision Team



Jeremy Chlan
Auto Body and Collision Specialist
e) jchlan@crystallakeauto.com
Serving our customers since 2015

Scot Drotning
Production and Collision Specialist
e) sdrotning@crystallakeauto.com
Serving our customers since 1987


Administration



Todd Mellgren, AAM
General Manager, Owner
e) tmellgren@crystallakeauto.com
Serving our customers since 1995

Michael Siegfried
Collision Shop Manager and Owner
e) msiegfried@crystallakeauto.com
Serving our customers since 2011